1. Information We Collect
We collect personal information that you voluntarily provide when you use our website, submit a financing application, request a trade-in valuation, or contact us. This may include:
- Your full name, phone number, and city or province of residence
- Vehicle preferences, monthly budget, and employment or income information
- Details about a vehicle you wish to trade in or sell
- Technical data such as your browser type, IP address, and pages visited (collected automatically via analytics tools)
We do not collect your Social Insurance Number, banking credentials, or full credit card information through this website. A hard credit inquiry is only initiated after you have reviewed and accepted a loan offer from one of our lending partners.
2. How We Use Your Information
We use the information you provide to:
- Contact you by phone or email to discuss your vehicle financing options
- Submit your application to our network of 30+ lending partners on your behalf
- Provide a trade-in or purchase offer for your vehicle
- Improve our website, services, and advertising
- Comply with applicable Canadian laws and regulations
We do not sell your personal information to third parties. We may share your information with our lending partners solely for the purpose of obtaining a financing approval on your behalf, and only with your knowledge that this is the purpose of your application.
3. Consent
By submitting a form on our website, you consent to Easy Ride Canada collecting and using your personal information as described in this policy. You may withdraw your consent at any time by contacting us at the information below, subject to legal or contractual restrictions.
4. Cookies and Analytics
Our website uses cookies and third-party analytics tools (including Google Analytics and Google Ads) to understand how visitors use our site and to measure the performance of our advertising. These tools may collect your IP address and browsing behaviour on our site. You can opt out of Google Analytics by using the Google Analytics Opt-out Browser Add-on.
We do not use cookies to collect sensitive personal information, and our analytics data is aggregated and anonymized wherever possible.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. If you did not proceed with a financing application, your contact information is retained for up to 12 months before being securely deleted.
6. Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate. To make such a request, please contact us at privacy@easyridecanada.ca. We will respond within 30 days.
7. Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. Our website uses HTTPS encryption. Form submissions are transmitted securely to our third-party form processing service. However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any external sites you visit.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website after any changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
- Easy Ride Canada
- Phone: 1-888-EZY-RIDE
- Email: privacy@easyridecanada.ca
- Province of operation: British Columbia, Canada